Bike Servicing FAQ

Answers to the questions we get asked most at Chop Shop, the bike workshop in Chippendale, Sydney.

Where is Chop Shop?

Chop Shop is at 81 Regent Street, Chippendale NSW 2008, on the corner of Regent and Wellington Streets. It's a short ride from the Sydney CBD, Redfern, Glebe and Newtown. The easiest parking is on Wellington St.

What are your opening hours?

The workshop is open Monday to Friday, 9am to 4:30pm. Chop Shop is run solo, so hours can vary. Call or text 0451 872 894 before dropping in to make sure Ollie is at the shop.

How much does a bike service cost?

A basic service is $149, a full service is $259, and a full service with a hydraulic disc brake service is $289.

What's the difference between a basic and full service?

A basic service covers a full inspection, frame and chain clean, gear tune, chain lube, tyre pressure check, safety check and test ride. A full service adds a drivetrain strip and deep clean, chain wax or lube, brake service, bottom bracket service, wheel truing, a tubeless check and more.

How often should I service my bike?

For regular commuters and riders, a basic service every 3 to 6 months and a full service every 6 months. Racers and athletes should book a full service every 3 to 6 months.

How do I book a service?

Book online through our booking page or call 0451 872 894. Drop your bike off at 81 Regent Street, Chippendale.

How long does a service take?

Same-day turnaround is offered whenever possible, but usually 1-2 days.

Do you do custom bike builds?

Yes. Custom road, gravel, TT and track builds start at $600 and include a full component quote, frame size advice and a basic fit if needed. Most builds are on Factor, WinSpace, Scott and Quick Pro frames, and you're welcome to bring your own frame or parts.

Can you assess crash damage for an insurance claim?

Yes. An insurance damage assessment is $99. Book online or call, then bring the bike in.

Do you wax chains?

Yes. Chain waxing is available as part of a full service, and we stock Silca hot melt and drip waxes if you want to wax at home.

How long does online shipping take?

Items marked online-only ship from our suppliers within 1 to 3 business days. In-stock items can also be picked up from the shop in Chippendale.

Who will work on my bike?

Chop Shop is a one-man workshop, so every bike is serviced by owner and mechanic Ollie, a long-time Sydney racer.